The visitor must go to the main entrance and press the buzzer to make staff aware they have arrived.
The first sitting room is now our designated visiting room, staff will open the first sitting room door that can be accessed from outside, this will ensure the visitor is stepping straight into the visitors room from outside eliminating footfall through the nursing home.
Visitors must use the hand sanitiser located outside and then confirm the screening questionnaire information pre given and a staff member will also check and record your temperature.
Visitors must only enter when their mask is in place and they must use the hand sanitizer then upon entering the visiting room. If your chosen visit requires social distancing, please ensure that social distancing is always adhered to at all times.
Please note: that any breaches of this policy may results in shortened visits and our policy being reviewed.
If visitors wish to discuss the well being of the resident with the manager or nurse in charge, please do this via telephone, this will ensure visiting time is maximised with your loved one.
The visitor’s room has screen protection in place to accommodate social distancing and reduce the spread of infection and visits may require supervision depending on the residents needs.
Toilet facilities cannot be used by visitors. Again, this is to reduce the spread of infection.